Corporate policy

What is important to us:

As a globally active and successful company, we not only have a clear vision, but also a special responsibility. We want to continue to live up to this responsibility in the future. Even more decisively and consciously.

Our values and our commitment to applicable laws and general social and ethical principles form the stable basis for all decisions and all business activities.

These have now been set out in writing in the Drahtwerk Elisental W. Erdmann GmbH Code of Conduct, consisting of the Code of Conduct and the joint declaration on principles of social responsibility and their commitment in the Ethics Guidelines for Drahtwerk Elisental W. Erdmann GmbH.

This has also been done with the aim of setting a standard with this code that unites all employees of Drahtwerk Elisental W. Erdmann GmbH. It is therefore also an example of our self-image of thinking and acting within the global Drahtwerk Elisental W. Erdmann GmbH network.

The code of conduct summarises and sets out the existing principles of conduct at Drahtwerk Elisental W. Erdmann GmbH, while the ethical guidelines summarise and set out the principles of social responsibility and commitment. Together, they form the ‘Drahtwerk Elisental W. Erdmann GmbH Code of Conduct’. Comprehensive validity. For everyone.

Together, they serve the purpose of establishing binding rules for the fundamental principles of human coexistence and work for everyone who works with and for us, communicating these principles, respecting them and upholding them. For the benefit of all. For the benefit of goal- and value-oriented corporate management. And for the benefit of our company's success and our job security. Any set of rules is only as good as it is lived, experienced and integrated as an integral part of everyday working life.

We ask for your support in this endeavour, thereby enabling us to achieve our goals. If you have any questions about the Drahtwerk Elisental W. Erdmann GmbH Code of Conduct or wish to report any grievances, please make use of the options provided by the Drahtwerk Elisental W. Erdmann GmbH Code of Conduct – either via your line manager or the management.

The PDF contains everything that is important and valuable for compliance with and implementation of the Drahtwerk Elisental W. Erdmann GmbH Code of Conduct: the code of conduct and the ethical guidelines.

Quality policy

All of our manufacturing and service activities are geared towards the needs and wishes of our customers and the market. All processes are consistently reviewed for feasible improvements in order to ensure optimum and reliable product quality and customer-friendly service. This is essential for building trust in our reliability and the high technical standard of the products manufactured in Neuenrade and sold worldwide, thereby clearly setting us apart from our competitors.

Goals

Our quality goals are set based on our customers' expectations, with input from our suppliers and consideration of economic factors. The key factors here are

• maximum customer satisfaction
• improved productivity
• reduction of errors
• close cooperation with key suppliers

Customers

Customers are our challenge. Every order represents a vote of confidence in the performance of all our departments and at all levels of production. It is our duty to confirm this trust through performance, reliability and service.

Suppliers

The involvement of efficient suppliers is a prerequisite for effective cooperation between customers and Elisental.

Products

Our product diversity is Elisental's flagship. It is therefore important to continuously optimise the quality of our products to meet customer specifications. This secures our future.

Product safety

A high level of product safety is an important factor in retaining our customers' loyalty to our company. Product safety means eliminating all possible risks. Starting with contract review, through the procurement of our raw materials and manufacturing, to the shipment of our products, monitored processes ensure that our products can be used by our customers in a wide variety of sectors, such as the automotive industry, the food industry (in particular, ensuring compliance with increased hygiene guidelines with regard to food safety), the construction industry and many others. It is important to observe product requirements in order to rule out any health risks for customers or end consumers.

Employees

Motivated and qualified employees are the key to our success. We must continue to leverage this potential. It can only grow through the effective interaction of all successful forces, i.e. smooth working within and between individual departments. Every employee is aware that their work is part of a whole and is usually the preliminary stage of a subsequent activity in another area. Motivation, unconditional commitment and professional competence at all levels should be the hallmark of our company.

Environment

We are committed to acting responsibly towards the environment and nature.

Energy

We are committed to continuously monitoring, analysing and systematically improving our energy consumption. By integrating energy management into our business processes, we create transparency regarding energy flows, identify potential savings and promote energy-conscious behaviour at all levels of our company. Compliance with the requirements of ISO 50001 is an integral part of our holistic management system. Where possible, energy-efficient products and services are preferred in procurement. Planning activities are carried out systematically to continuously improve energy efficiency.

Information

One of our basic tasks is the internal and external dissemination of information.

Commitment

We want to be exemplary in all our decisions and actions and are fully committed to our company. In doing so, we ensure that we meet the requirements agreed with our customers and achieve a defined level of quality, as well as complying with legal and regulatory requirements. Our quality management system, which is continuously being improved, is a tool for fulfilling this commitment.