Data Privacy Statement (Release May 2018)

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The following sections describe which data are collected on the website and how we use these data: is a website of DRAHTWERK ELISENTAL W. Erdmann GmbH & Co. (see Legal notice – hereinafter called DE).

DE respects data privacy and uses personal data in accordance with the German Data Protection Act. Germany is part of the European Economic Area (EEA). The European Data Protection Directive 95/46/EC has been integrated into the national German legislation.

Collecting and processing of personal data

Personal data refers to specific information on personal or factual characteristics regarding a particular natural person or a natural person that can be identified. This includes data such as name, address, phone number and date of birth. Data that cannot be linked directly with your identity – such as preferred websites or the number of users of a website – are not considered to be personal data. Basically, you can visit our website without letting us know who you are. We only get to know such technical data as the name of your internet service provider, the website from which you access our site as well as the pages you visit on our site. This information, including date and time, is evaluated for the internal statistical purpose of website analysis and for the needs-based design of our website. You as a user remain completely anonymous.

Other personal data, such as your name, address, phone number or e-mail address, are not recorded unless you provide these data voluntarily, e.g. by completing an online contact form within the scope of a registration, the processing of a contract or an enquiry. In such a case your personal data, including your name, your postal address, your e-mail address, your telephone, mobile and fax number as well as information about the DE products that have been purchased by you (customer data), are collected and processed. If applicable, we will also ask you about your company’s name and registered office, your professional title, your position within the company and your business unit.

Your customer data may be processed for the following purposes:

  • to provide access to our website
  • to offer services to you (with your consent or within the scope of the national legal provisions for advertising)
  • to contact you with regard to your enquiries
  • to render the services enquired by you
  • to process payment transactions
  • to conduct surveys for the purpose of improving our services and being able to provide an adequate service level to our users
  • to inform you about other DE products and services (with your consent or within the scope of the national legal provisions for advertising)
  • to transfer your enquiries about conditions to DE's respective locally competent branch office or cooperation partner.

Data processing in Germany and transfer to affiliated companies abroad

Your personal data are stored on computers in Germany as well as on DE hosting partners’ (HostEurope computers in Germany and are transferred to other DE companies for the above purposes if necessary. Within the European Economic Area, DE and DE members may transfer your personal data to third parties specialising in data processing within the European Economic Area.

To the extent which may reasonably be expected, we will take all necessary measures to make sure your personal data are treated safely and in accordance with this Data Privacy Statement.

Use of data for direct marketing purposes

With your consent, DE may use the information provided by you to send you offers which DE believes will be of your interest. You can recall your consent concerning receiving additional information from DE at any time. Moreover, you can always request for your personal data not to be used for direct marketing purposes.

You can always exercise this right by  
sending an e-mail to
or by sending your request by post to 
Werdohler Straße 40
58809 Neuenrade
Department Data Privacy Protection.

Disclosure of data to third parties

Should the business operating this website be sold, the relevant records of the registered users as well as other personal data of the users will be transferred to the new owner. This will take place in compliance with the current legal situation. Moreover, DE may disclose your personal data if DE is obligated to do so on the grounds of a judicial order or any other legal obligation, due to coercive or judicial measures or other legal reasons, or if we consider such disclosure necessary for the prevention of illegal activities or violation of our policies or for taking action against such activities or violations.

Use of cookies

We use cookies to improve the quality of the structure and content of our website and to facilitate user-oriented and smooth navigation. Please see our DE Cookie Policy for general information on cookies and how DE employs them.

Security measures

For the protection of the stored data, including your personal data retained by us, we have taken extensive technical and operational safety precautions. Our safety procedures are regularly checked and adapted to technological progress.

Your rights

In the case of requests for information, objections and requests for correction or deletion concerning your data 
please send an e-mail to
or send your request by post to
Werdohler Straße 40
58809 Neuenrade
Department Data Privacy Protection.